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Mistake Proofing: Innovative Approaches to Obliterating Blunders

Have you ever noticed that six months after fixing a problem it seems like nothing has really changed? Why is it that people are so prone to reverting to old habits? Why is it so hard to stick to the...

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Better Mapping: Moving from Value Stream to Customer Job Mapping

Value Stream Mapping is at the very heart of Lean analysis, and that shouldn’t change. However, our research suggests there’s an added dimension that is often missing and one that can be filled...

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Job-to-be-Done (JTBD): Identifying Outcome Expectations in Order to Create...

As innovation expert and Harvard Business School Professor Clayton Christensen pointedly notes, “customers don’t buy products and services, they hire them to do a job.” Understanding that...

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Lean as an Organizational Learning System

In this webinar we will discuss how Lean Management can help software executives mobilize their employees and managers to learn faster than the competition and deliver more value faster to customers...

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Speed up Six Sigma and Lean Projects using TRIZ

TRIZ (Theory of Inventive Problem Solving) is a small portion of the Six Sigma and this is the future that is overtaking Lean and Six Sigma methods. It will eventually help in SEO as well. Join Sunil...

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